CamdenNewJournal

The independent London newspaper

LEARNING SERVICES SUPERVISOR (X2)

Published on 10 January, 2019

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WMC Camden College provides enriching and enjoyable lifelong learning and we help to transform adult lives through education. We are at the heart of one of the most culturally exciting, diverse and dynamic London boroughs and we offer many learning opportunities from our two main sites at Crowndale Road and Kentish Town and from community based courses across the borough.

As an adult education college, we are open in the evenings and on Saturday’s, so please note that during term time the 35 hour working week will include some evening and Saturday hours on a rota basis. These posts involve working with young people and vulnerable adults so they are subject to a satisfactory enhanced disclosure check with the Disclosure and Barring Service (DBS).

Learner Services Supervisor (x2) (AoC Scale Points 30-33) £30,319 – £33,116 per annum (35 hours per week)

WMC are looking for Supervisors who can support our customer facing team through some exciting changes as we seek to continually develop and improve front line services to learners.

This role will organise the day to day work of the Learner services team and support them in their roles to ensure that all learners and visitors to the College receive outstanding customer care. This will include supervising the whole enrolment process from first enquiry to the collection of learner enrolment data, ensuring it is efficient and effective and complies with audit, data protection and funding regulations. This role will promote a positive culture of continual improvement within the team to enhance and improve the learner experience.

If you have enrolment experience and are looking for your next challenge and have a passion for exceptional customer service then we would love to hear from you.

Closing date: Monday 28 January 2019 at 10:00am.
Interviews and assessment will take place on W/C 4 February 2019.

Please note, we do not accept CV’s and will only accept completed application forms, which you can access via our website: www.wmcollege.ac.uk/jobs-wmc-camden-college-london.

Completed application forms should be emailed before the deadline date to recruitment@wmcollege.ac.uk or by post to: Human Resources, WMC Camden College, 44 Crowndale Road, NW1 1TR.

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