The independent London newspaper

Inspectors found mice at famous bookshop’s cafe, report reveals

Waterstones say all problems have been rectified after zero hygiene rating

07 June, 2018

FOOD hygiene inspectors found a mouse inside the café at a landmark branch of Waterstones, reports released by the Town Hall have revealed.

The problems at Dillons Café, in Gower Street, were uncovered in January and saw the premises hit with a zero hygiene rating. The café is named after the original bookshop – Dillons – which was founded by Una Dillon and grew into a chain of more than 75 stores from the site in Bloomsbury, before eventually becoming a Waterstones branch.

An inspection report said: “Mouse droppings were found in direct contact and near food equipment to the kitchen preparation area. The direct contamination creates an imminent risk to the public’s health.”The café sells sandwiches, salads, cakes and pastries and holds an alcohol licence.

“There is a significant build-up of clutter/rubbish/ disused equipment to the kitchen that could provide harbourage for pests and not aid monitoring or cleaning,” added the safety report. It noted that there was no basin for food handlers to wash their hands and that a “thorough clean and disinfection” were needed. Waterstones said it took immediate action earlier this year.

Café development manager Marc Viver said: “We take food hygiene very seriously and immediately implemented all of the required actions. We have put an improved monitoring system in place and retrained staff to ensure ongoing compliance with regulations.”


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